Your Privacy Is Our Responsibility

wintk is a trusted online gaming and betting platform serving users in Bangladesh. This Privacy Policy clarifies the following:

• What types of information we collect and why.
• How collected information is stored, used, and kept secure.
• In what circumstances information may be shared with third parties.
• What rights you have over your information.

This Policy applies to visiting the wintk website, creating an account, playing games, completing transactions, and using support services. Continuing to use wintk's services means you have consented to the terms of this Policy.

wintk collects user information through various channels. The categories and sources of data collected are described in detail below:

2.1 Information You Provide Directly

Information you provide directly during account registration, verification, and transactions:

• Full name, date of birth, and nationality.
• Email address and mobile number.
• Copy of national ID or passport (for KYC verification).
• Payment-related information — such as bKash, Nagad, Rocket, or Upay account details.
• Any information provided when contacting the support team.

2.2 Automatically Collected Information

Technical information automatically collected when you visit and use the wintk website:

• IP address, browser type and version.
• Operating system and device information.
• Pages visited, session duration, and referral URL.
• Behavioural data collected through cookies and similar tracking technologies.

2.3 Information Received from Third Parties

In some cases, information may be collected from trusted third parties for the purpose of identity verification or fraud prevention. Such collection is always carried out in accordance with applicable law.

wintk uses collected information for the following purposes:

• Account Management: To create, verify, and maintain your account.
• Service Delivery: To process gaming services, betting features, and transactions.
• Identity Verification: To confirm identity in compliance with KYC (Know Your Customer) requirements.
• Security: To detect and prevent fraud, intrusion, and illegal activity.
• Customer Support: To respond to support requests and resolve issues.
• Platform Improvement: To analyse user experience and improve service quality.
• Legal Obligations: To comply with applicable laws, regulatory authority directives, and court orders.

Your information will not be used for any purpose beyond those listed above. If it becomes necessary to use your information for a new purpose, this Policy will be updated and you will be notified.

wintk applies the highest level of technical and administrative measures to protect your personal information:

4.1 Technical Security

• SSL (Secure Sockets Layer) encryption is used for all data transmissions.
• Sensitive information is encrypted using strong encryption algorithms before being stored.
• Firewalls and intrusion detection systems are used to prevent unauthorised access.
• Regular security audits and vulnerability assessments are conducted.

4.2 Data Retention Period

Your information will be retained only for as long as necessary. Even after an account is closed, information required to fulfil legal obligations, resolve disputes, or enforce our policies may be retained for a specified period.

wintk does not sell or rent your personal information to third parties. However, information may be shared in the following limited circumstances:

• Service Provider Partners: With contracted third parties for payment processing (bKash, Nagad, Rocket, Upay), identity verification, or technical infrastructure management — only the information necessary to provide those services.
• Legal Obligations: In response to a court order, legal process, or a lawful request from a government authority.
• Security: To prevent and investigate fraud, money laundering, or any other illegal activity.
• Business Restructuring: In the event of a company merger or acquisition — provided the acquiring party is bound by privacy commitments consistent with this Policy.

Outside the circumstances described above, none of your information will be shared with third parties without your prior consent.

Cookies and similar tracking technologies are used on the wintk website. Cookies are small text files stored in your browser that help ensure the platform functions properly.

6.1 Types of Cookies

• Essential Cookies: Essential for login sessions and security — these cannot be disabled.
• Functional Cookies: To remember language preferences and other personal settings.
• Analytics Cookies: To analyse website usage patterns and improve services.

6.2 Cookie Controls

You can control or delete cookies through your browser settings. However, disabling essential cookies may prevent you from using some key features of wintk.

As a wintk user, you have the following rights regarding your personal information:

• Access: The right to know what information we hold about you.
• Right to Rectification: The right to request correction of incomplete or inaccurate information.
• Right to Erasure: The right to request deletion of your information in certain circumstances (subject to legal obligations).
• Right to Object to Processing: The right to object to the processing of your information for certain specific purposes.
• Data Portability: The right to receive your information in a structured format.
• Withdrawal of Consent: The right to withdraw consent at any time for processing carried out on the basis of consent.

To exercise any of these rights, contact us at [email protected]. wintk is committed to responding to your request as quickly as possible.

wintk's services are for individuals aged 21 and over only. We do not knowingly collect any personal information from minors.

An age verification process is followed at the time of account registration. If a minor attempts to open an account, that account will be immediately closed and all collected information will be deleted.

wintk reserves the right to update this Privacy Policy from time to time. Changes may be made to the Policy as a result of changes in the scope of services, legal requirements, or technological developments.

For any significant changes, a notice will be sent to your registered email address and the updated date will be published on the website. Continuing to use the platform after changes are made means you have consented to the revised Policy.

We recommend that you review this page regularly to stay informed of the latest information.

If you have any questions, concerns, or complaints about this Privacy Policy, or if you wish to exercise any rights regarding your information, please contact us through the following:

wintk is firmly committed to the proper protection of your personal information. Your trust is our most valued asset and we are always working to maintain it.